Key Takeaways

  • Accessing your USPS benefits through LiteBlue or KeepingPosted isn’t something to leave for the last minute. Give yourself time to address login issues and understand upcoming changes.

  • Waiting too long to log in can result in missed deadlines, coverage disruptions, or delayed benefits—especially with the new Postal Service Health Benefits (PSHB) program now in effect in 2025.

Why Timely Login Matters More Than Ever in 2025

Now that it’s 2025, the Postal Service Health Benefits (PSHB) program has officially replaced FEHB for USPS employees and retirees. This shift requires active engagement from you—especially when it comes to reviewing coverage, enrolling, or making changes during the Open Season.

Logging into LiteBlue (for current employees) or KeepingPosted (for annuitants and retirees) is no longer optional or something you can procrastinate on. Your access to benefits information, important updates, and required actions depends on these platforms.

How LiteBlue and KeepingPosted Differ

It’s important to understand which platform is right for you:

  • LiteBlue is designed for current USPS employees.

  • KeepingPosted is for USPS retirees and annuitants.

Both platforms serve as gateways to the PSHB program, retirement planning, Thrift Savings Plan (TSP) information, and benefits management. But your access point depends on your employment status.

2025 Brings Critical Changes You Need to Act On

Several key changes this year make early login more important than ever:

1. PSHB Open Season Requirements

  • The Open Season ran from November to December 2024, and changes made during that time took effect January 1, 2025.

  • If you missed it or need to confirm your enrollment, logging in now is the only way to verify your current coverage.

  • Any updates to your family size, address, or Medicare status must be made through your login portal.

2. Mandatory Medicare Part B Enrollment

For some annuitants and eligible family members, enrollment in Medicare Part B is now required to stay enrolled in a PSHB plan. There are exceptions, but if you’re unsure whether this applies to you, logging in is the fastest way to check:

  • Exemptions apply to those who retired on or before January 1, 2025.

  • Other exceptions include employees aged 64 or older as of that date, or those living abroad.

3. Prescription Drug Coverage Integration

The PSHB program includes integrated Medicare Part D prescription drug coverage through an EGWP plan. If you are Medicare-eligible, this benefit is automatic—but only if you are properly enrolled.

Logging in allows you to:

  • Review your pharmacy network

  • Check formulary coverage

  • Understand new caps like the $2,000 annual out-of-pocket maximum

4. Confirm Dependent Eligibility

With new systems in place, confirming your dependents are accurately listed is essential. Ineligible dependents could cause delays or dropped coverage. Login systems allow you to:

  • Review dependents

  • Upload necessary documents

  • Initiate dependent verification if needed

Common Login Problems—And How to Avoid Them

Waiting until the last minute increases your risk of hitting a login roadblock. Some of the most common issues include:

  • Forgotten passwords

  • Locked accounts after multiple failed attempts

  • Expired security credentials

  • Outdated contact information preventing verification

To avoid these headaches:

  • Attempt login well before a deadline.

  • Use the USPS Self-Service Profile to reset passwords.

  • Ensure your email and phone number are current for authentication.

Security Updates Require Extra Steps in 2025

Security protocols have tightened in 2025, requiring two-factor authentication (2FA) for all USPS employee logins. This applies to LiteBlue users and adds another reason not to delay:

  • You’ll need access to a verified device (like your mobile phone) to complete login.

  • If you change numbers, you must update your profile before attempting login.

Retirees using KeepingPosted may also need to authenticate identity if it’s been a long time since logging in. Setting up or updating security questions ahead of time is recommended.

What You Can Do Once You’re Logged In

Timely login gives you access to everything you need to manage your USPS benefits, including:

  • Viewing and updating PSHB plan details

  • Checking Medicare integration status

  • Verifying retirement annuity payments

  • Managing TSP contributions (for employees)

  • Reviewing your W-2 or 1099 tax forms

Don’t Miss Notifications

Critical notices from USPS or OPM—including Open Season updates, Medicare reminders, or policy changes—often go through these portals. If you’re not logging in regularly, you risk:

  • Missing a required action

  • Losing access to coverage

  • Falling behind on tax documents

LiteBlue and KeepingPosted also allow you to sign up for email and text alerts. Enabling those settings ensures you’re never out of the loop.

Timelines You Need to Be Aware Of

Understanding key timelines in 2025 helps ensure you don’t get caught off guard:

  • January 1, 2025: PSHB officially went into effect.

  • November to December each year: Open Season period to change or update your health plan.

  • April 1 – September 30, 2024: Special Enrollment Period (SEP) for Medicare Part B (now closed).

  • Ongoing: Enrollees must maintain eligibility, update changes, and monitor plan information throughout the year.

If You Haven’t Logged In Yet—Start Today

If you’ve put off logging in, you’re not alone—but now is the time. Whether you’re an employee or a retiree, the consequences of not checking in could affect your coverage, your dependents, and your future costs.

Here’s how to get started:

  • Visit LiteBlue.usps.gov if you’re a current employee.

  • Visit KeepingPosted.org if you’re retired or receiving annuity benefits.

  • Make sure your USPS Self-Service Profile is up to date.

  • Take 10 minutes to walk through your health plan, dependents, and contact info.

Don’t Assume You’re Covered—Check and Confirm

Enrollment transfers and system updates under PSHB may not always go as expected. You might assume you’re enrolled, only to discover a mistake later. Confirm your details now to avoid issues later:

  • Coverage lapses

  • Missed reimbursements

  • Delayed prescription fulfillment

A quick login now can prevent hours of stress later.

Avoid Surprises and Stay in Control

Whether you’re years from retirement or already drawing your annuity, logging in early and often is your best defense against administrative surprises. With healthcare and benefits now tied more closely to Medicare and PSHB systems, you can’t afford to be reactive.

Be proactive. Take ownership of your account. Ensure every box is checked well before deadlines approach.

Staying Ahead with the Right Support

When in doubt, reach out. If you’re unsure about your plan, Medicare requirements, or your dependent status, don’t guess. Contact a licensed agent listed on this website for personalized assistance.