Michelle Townsel entered the insurance industry in 1993 as a claims examiner, claim analyst, and customer service agent for a third-party administrator. In 1998 she became a Medicare Agent working for a company called Care Choices-Sisters of Mercy. Later, in 2000, Michelle joined the University of Michigan and continued as a Medicare Agent for the M Care Senior Plan. After three years, we had to get our Health and Accident license to continue. During our training for our license, we discovered that U of M was a 3-year pilot program. U of M pulled out of the Medicare program. Therefore, Michelle Townsel went on to pursue my Life Insurance license and worked for a company called PFP out of Orange, Connecticut. She became a licensed Insurance Agent along with her Health and Accident license. Michelle Townsel sold Whole Life, term Life Index Universal Life, Critical Illness, Accident, Hospital Indemnity, and Disability. After 14 1/2 years, she decided to return back to Medicare as an Independent Agent/Broker. Michelle Townsel is now in a position to serve and help individuals choose the best Medicare Health Plan that best meets their needs. Michelle is your personal Medicare educator who advocates and supports your medicare concerns. Mrs. Townsel is known to make Medicare simple to understand. If you are looking to have your own personal Medicare agent/broker, she is here to address your Medicare concerns. Michelle Townsel brings not only knowledge but also customer service and passion to helping you.